BHE offers a variety of services that will help keep you firing on all cylinders. We have the necessary tools and experience to get you started and keep you up-to-date.
With over 40 years of experience working with award-winning ERP solutions, we understand what it takes to make our customers successful. BHE provides the expertise to guide our customers through all the challenges an implementation can present, to achieve a successful outcome every time. We follow that up with on-going Support Services to ensure you are continually getting the most out of your new system, staying current with the latest upgrades and releases and leveraging new features and functionality that can improve your business and allow you to better service your customers.
BHE’s team of professionals bring decades of experience successfully helping our customers achieve their goal of implementing new ERP solutions for their businesses. From smaller, mid-market to Fortune 500 organizations, BHE follows a proven methodology that ensures requirements are thoroughly examined and defined with the customers team, the appropriate configuration is tested, customizations deemed necessary for go-live are developed and tested, a data migration plan is prepared and tested, users are properly trained, and the new system is rolled out successfully.
Project Management is a fundamental element for ensuring an implementation is successful. We work with our customers Team and internal Managers to coordinate task assignments and scheduling, track progress against the timeline, and continuously facilitate progress towards an on-time, on-budget go live. We employ the best Cloud-based tools including Smartsheets, Basecamp, MS Teams, and other, that allow for real-time communication, collaboration and file sharing ensuring the project objectives are met, any issues are addressed, and the project stays on track and on time.
Our Team of Consultants are not only Certified on the solutions they implement, they as importantly bring years of experience implementing those solutions at other customers, allowing them to draw from that experience and knowledge for the betterment of every new customer BHE is fortunate to partner with. This means that your implementation will be that much more efficient, and you will be shown and taught awesome new ways of getting that data and information you need to do your job more efficiently.
BHE’s Development Certified resources will deliver any type of enhancement customer may require. With years of experience developing both Sage and Acumatica solutions, our knowledge of the SDKs, Frameworks, API’s, etc. have allowed BHE to provide unique customizations a single customer may require, as well as Add-on Solutions that multiple customers have deployed and upgraded over many years of new Software Releases. Whatever your system and workflow requirements may be, BHE can deliver a solution that leverages core configuration and workflow definitions, along with customizations when necessary.
Oftentimes a customer’s implementation will involve integration with one or more other operational systems they may deploy. The solutions BHE represents offer integration options including real-time API calls and Push Notifications to Scheduled batch style data imports. Whatever your needs are, BHE has the expertise to devise the appropriate, automated data import and export approach required by your business.
Converting your data to the new system is an essential element of any implementation, and one that must ensure the accuracy and completeness of any required historical and current transactions and master file information. Our team has the experience and the tools used hundreds if not thousands of times to make your data conversion effort an efficient and painless one. Once the necessary steps are completed to cleanse the data of unwanted older or irrelevant information, we can quickly import the data to set up and configure a pilot test system on a sandbox environment. This process allows for the testing of the data conversion approach, and for the converted data to be examined and reconciled to ensure it retains its accuracy.
An essential part of deploying any new system is the new reporting that will come from the new system. This can be in the form of physical print-outs, data queries, and dashboards. A top benefit and reason for implementing a new ERP system is how quickly, thoroughly and completely can a User get the information they need to perform their job. This also includes how automated can the new system be to perform functions a user would have to do based on reports and inquiries, where now instead Business Alerts and Notifications can be defined that examine certain data and then execute processes automatically. BHE will help define and devise all of the above, ensuring a User’s new ERP life will be as productive as it can be, while being that much easier than before.
A key element to the success of any go-live cutover is how prepared the User team is to begin using a new system come that Monday morning the old system is no more. BHE ensures that your team will be equipped with sufficient access to train on a sandbox or pilot environment as one of the phases of the implementation. The customers Project Leads will be the first to learn about the new system’s functionality and its applicability to their own business processes and workflows. They will play a key role in the successful roll-out by becoming mentors for the users in their groups. Training is a critical element to ensuring a complete knowledge transfer from BHE Consultants to the Customer such that they become experts with their new system.
BHE’s relationship with our customers is life-long. It is a true Partnership. We will be there as your trusted Advisor ensuring your continued use of the new ERP system is always optimal. We can support your business as you grow, with additional deployments for new acquisitions, upgrades to new versions, learning about and leveraging new features and functionality the software publishers release. You want to rely on your new system, and you want to rely on your partner as well. BHE is that Partner. Just ask any of our customers!
The Industries We Serve
Acumatica offers a complete, multi-site cloud manufacturing control and planning system that supports multiple manufacturing methodologies, including make-to-stock, make-to-order, engineer-to-order, project-centric, job shop, batch, process and repetitive manufacturing. Improve profits, maximize resources, and reduce costs. This extensive suite of connected business applications provides unparalleled manufacturing depth for production, estimating, engineering, material planning, scheduling, product configuration, quality, and manufacturing data collection.
Acumatica’s complete, connected and mobile distribution ERP software helps you integrate and automate the entire quote-to-cash cycle and make smarter wholesale business decisions. You can simplify item management, streamline inventory processes, automate your warehouse, prioritize picking queues, enhance marketing and sales processes and sell more with item substitutions, cross-sell, and up-sell features powered by artificial intelligence with machine learning.
Acumatica ERP software effortlessly meets the stringent quality, tracking, and security standards needed in the Aerospace & Defense sector. The robust User and Data Security model includes a few ways to ensure User Authentication and Data Encryption. It offers comprehensive Serial and Lot traceability, spanning from the procurement process to manufacturing and eventual shipment.
Acumatica offers native integrations with Amazon, BigCommerce, and Shopify, allowing you to seamlessly link your eCommerce storefront to Acumatica’s financial, inventory, product information, and Fulfillment systems in real time. Acumatica’s Retail software solution allows you to manage omni-channel orders, inventory, picking-packing-shipping, returns, customer support, and accounting all from one dashboard. And you can seamlessly connect in-store POS and web stores to the back office and manage your whole business in one solution.
Acumatica handles compliance requirements through cradle-to-grave lot tracking, employing first-expired-first-out picking and interconnected applications for quality management. Acumatica’s inventory management application facilitates the use of matrix items to establish/oversee product families based on item attributes. Streamline production, monitor work-in-process, optimize material plans, and schedule operations within finite capacity constraints. Create purchase orders for ingredients and supplies, using barcoded transactions for all inventory or manufacturing activities.
Acumatica Service Management enables you to quickly capture service needs, get them assigned faster, and track progress in real-time. Efficient scheduling drives increased revenue and improves customer satisfaction. Fully integrated with your ERP, it provides seamless integration with inventory, purchasing, and projects. Features include contract management, appointment schedules, and a full-featured mobile application for deliveries, installation, or remote service operations.
The Acumatica Nonprofit Accounting Suite brings a new level of functionality that empowers nonprofit organizations to efficiently manage grants and restricted funds through automated processes. As a result, customers get a comprehensive and authentic analysis of the financial landscape.
Acumatica ERP is widely adopted by healthcare institutions across various sectors of the industry, including Medical Supply and Equipment, Home and Disabilities Healthcare, and Medical Device manufacturing. Acumatica’s Product Management and Financial Reporting capabilities help manage financial status, streamline billing processes, access real time financial data and oversee individual cases.
Don’t know which ERP solution is right for your business?
The experts at BHE can guide you through every step of your ERP implementation process, including step one. Which ERP platform is right for your company? We will collaborate with you to explore every nuance of how your company does business and how your company wants to do business. Our deep experience can help you make a well-informed choice that will accelerate efficiency and growth.